|• We will reduce the overall cost of technical claims to your organisation whilst enhancing service to policyholders.
• We will respond quickly to your instructions and take action to mitigate losses
• We will enhance your customer's claims experience and reduce complaints
• We will always be available to respond to your customers queries and concerns
||• We will always act professionally, fairly and impartially|
• We only use Ellipta approved 'local' builders who have 'local' reputations to protect
• We will provide services with complete transparency, and agree to be subject to any external auditing arrangements that you may require
• We will ensure that insurer's obligations under CDM 2007 are complied with.